
Terms & Conditions
Please read our terms carefully

Terms & Conditions
Please read our terms carefully
Terms & Conditions
Last revision: nov 2025
PLEASE READ THESE TERMS AND CONDITIONS CAREFULLY. BY USING THIS WEBSITE OR ORDERING PRODUCTS FROM THIS WEBSITE, YOU AGREE TO BE BOUND BY ALL OF THE TERMS AND CONDITIONS OF THIS AGREEMENT.
This Terms of Service Agreement (the "Agreement") governs your use of this website, www.kaffaway.com, owned and operated by FIKHRAH PRIVATE LIMITED ("we", "us", or "our") and the offer of products for purchase on this Website, and/or your purchase of products available on this Website.
This Agreement includes, and incorporates by reference, the policies and guidelines referenced below.
FIKHRAH PRIVATE LIMITED reserves the right to change or revise the terms and conditions of this Agreement at any time by posting any changes or a revised Agreement on this Website. We will indicate on the top of this Agreement the date it was last revised. The changed or revised Agreement will be effective immediately after it is posted.
Your continued use of the Website following the posting of any changes will constitute your acceptance of such changes.
If you do not agree to this Agreement (including any referenced policies or guidelines), please immediately discontinue use of the Website.
I. PRODUCTS
1. Terms of Offer
This Website offers for sale certain products (the "Products"). By placing an order through this Website, you agree to the terms set forth in this Agreement.
2. Proprietary Rights
FIKHRAH PRIVATE LIMITED owns all proprietary rights, copyrights, trademarks, designs, and trade secrets in the Products and related materials.
You may not reproduce, resell, or redistribute any product manufactured and/or distributed by us.
We also own rights to:
- Website layout
- Branding elements
- Text and image content
- Product designs
3. Taxes
If you purchase any Products, you are responsible for paying all applicable taxes at the time of purchase.
II. WEBSITE
1. Content, Intellectual Property, Third-Party Links
In addition to Products, this Website provides informational and marketing materials. We may link to third-party websites for informational purposes.
You acknowledge that:
- Use of content is for personal, non-commercial purposes
- Third-party links are provided for convenience only
- We do not endorse the content of such websites
- We are not responsible for any damage or loss resulting from third-party links
If you access third-party sites, you do so at your own risk.
2. Limited License
By using this Website, you are granted a limited, non-exclusive, non-transferable license to use the content and materials for your normal, personal use.
You may not:
- Copy, reproduce, distribute, or transmit content
- Create derivative works
- Modify or reverse engineer website content
without prior written permission from FIKHRAH PRIVATE LIMITED.
III. DISCLAIMER OF WARRANTIES
Your use of this Website and/or Products is at your sole risk.
The Website and Products are provided on an "as is" and "as available" basis.
We expressly disclaim all warranties, express or implied, including:
- Merchantability
- Fitness for a particular purpose
- Non-infringement
We do not warrant that:
- Product information is accurate, complete, or reliable
- Website content is error-free or uninterrupted
IV. LIMITATION OF LIABILITY
Our entire liability, and your exclusive remedy, in connection with any purchase, is limited to the amount you paid, excluding shipping and handling, for the Products.
We will not be liable for any direct, indirect, incidental, special, or consequential damages, including but not limited to:
- Use or inability to use the Website or Products
- Cost of obtaining substitute goods
- Transactions entered into through the Website
- Lost profits or business losses
V. INDEMNIFICATION
You agree to indemnify, defend, and hold harmless FIKHRAH PRIVATE LIMITED, its employees, officers, directors, contractors, agents, affiliates, and representatives from all claims, damages, and expenses, including attorney fees, arising from:
- Your breach of this Agreement
- Your use of Website content or Products
- Violation of any intellectual property rights
- Violation of any law or regulation
- Any information supplied by you
This provision will survive termination of this Agreement.
VI. AGREEMENT TO BE BOUND
By using this Website or ordering Products, you acknowledge that you have read and agreed to be bound by this Agreement and all terms and conditions on this Website.
VII. GENERAL
1. Force Majeure
We are not liable for delay or failure caused by circumstances beyond our control, including:
- Natural disasters
- War, terrorism
- Strikes, lockouts
- Government actions
2. Cessation of Operation
We may cease operation of the Website or sale of Products at any time, without prior notice.
3. Entire Agreement
This Agreement constitutes the entire agreement between you and FIKHRAH PRIVATE LIMITED.
4. Effect of Waiver
Failure to enforce any provision does not constitute a waiver.
5. Governing Law & Jurisdiction
This Website originates from Kerala, India.
This Agreement will be governed by the laws of the State of Kerala.
You consent to exclusive jurisdiction of courts in Kerala, India for any dispute arising under this Agreement.
You waive any right to trial by jury.
6. Statute of Limitation
Any claim must be filed within one (1) year after it arises.
7. Termination
We may terminate your access to the Website if you violate this Agreement.
Following termination, we may cancel pending orders at our discretion.
8. Domestic Use
We make no representation that Website or Products are available outside India.
If you are accessing from other countries, you are responsible for compliance with local laws.
9. Assignment
You may not transfer or assign your rights under this Agreement.
We may assign our rights without notice.
10. Cookies
This Website uses cookies. By continuing to use the Website, you consent to cookie usage.
VIII. RETURN GOODS POLICY
Subject to applicable law, returns for products purchased from us will be processed in accordance with our then-current return policy.
- Return requests must be approved by our customer service team.
- Not all products are eligible for return.
- Some items may require restocking fees.
- Credits will not be issued for unauthorized returns.
- Please contact customer service before initiating a return.
